Led requirement gathering sessions for 3+ enterprise applications by coordinating with cross-functional stakeholders to define business needs, resulting in the successful delivery of tailored IT solutions that met user expectations

Spearheaded an AI user story grooming initiative to streamline backlog refinement by collaborating with technical leads and product owners, boosting team productivity by 60% and enhancing efficiency

Directed logistics planning for a company-wide event with 600+ attendees, leading a team to coordinate schedules, supplies, and workflows– resulting in a 40% reduction in wait times and improved event flow

Supported the creation of emergency management policies by conducting research and interviews with over 5 departments, ensuring compliance with best practices and enhancing operations

Extracted and analyzed large amounts of data with 98% accuracy, ensuring high-quality information is available for decision-making and contributing to various projects

Developed and enhanced emergency management initiatives by analyzing past incidents and contributing to strategic planning, resulting in the implementation of improved safety protocols across departments

Organized personalized campus tours, serving over 50 students and families, by incorporating feedback surveys to tailor content, resulting in an informative and engaging experience

Coordinated informational booths and actively engaged with attendees, contributing to increased attendance metrics and enhancing the effectiveness of outreach efforts

Enhanced team efficiency and dynamics through active recruitment involvement such as participating in the interview, leading to successful integration of new members and a more productive work environment